Location: Mont-Tremblant, QC – CANADA

Salary: $22/hour (weekdays & weekends)
 

Château Morritt, a boutique condo-hotel in Mont-Tremblant, is looking for a friendly and professional Hotel Receptionist to join our front desk team. If you have a passion for hospitality and enjoy creating exceptional guest experiences, we’d love to hear from you!

 

About Château Morritt

Château Morritt is part of the Morritt’s Group an international holiday resort company based in the Cayman Islands, we employ over 225 people. Château Morritt is a new 4* Boutique Condo Hotel located in Mont-Tremblant, Quebec Canada. The property features two buildings, Château Morritt comprising of 18 luxury condo suites,13 Auberge rooms and 4 recently renovated superior hotel rooms, offering guests a fully functional reception and newly opened restaurant. All installations and services are open all year round. Extensive expansion plans are currently being submitted for further phases during 2025 & 2026.

 

The Role

As a Hotel Receptionist, you will be the first point of contact for our guests, providing outstanding service and ensuring their stay starts and ends on a high note.

 

Key Responsibilities

• Guest Services:

  • Welcome and check in guests, ensuring a smooth arrival experience.

  • Assist with guest inquiries, providing local recommendations and hotel information.

  • Handle guest concerns promptly and professionally, ensuring satisfaction.

• Reservations & Billing:

  • Manage bookings, cancellations, and modifications via the Property Management System (PMS).

  • Process payments, prepare invoices, and balance accounts at the end of shifts.

• Communication:

  • Coordinate with housekeeping, maintenance, and other departments to fulfill guest needs.

  • Maintain clear and professional communication with team members.

• Operational Duties:

  • Answer phone calls and emails in a polite and efficient manner.

  • Ensure the front desk area is tidy and welcoming at all times.

 

Qualifications

• Previous experience in hospitality or customer service is an asset.

• Strong verbal and written communication skills in French and English(bilingualism required).

• Proficiency with MS Office and hotel management software (e.g., PMS) is a plus.

• Friendly, approachable, and able to handle guest concerns with professionalism.

• Available to work weekdays, weekends, and holidays as required.

• Strong organizational skills and attention to detail.

 

What We Offer

• Competitive hourly wage based on experience.

• Comprehensive training and ongoing support.

• Opportunities for growth within Château Morritt’s team.

• Employee benefits, including discounts on accommodations and dining.

• The chance to work in the beautiful Mont-Tremblant region.

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Please note that applicant's CV should be sent in French and in English.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.